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"A New Approach to Performing..."
  • A New Approach to Performing Course Evaluations: Using Q Methodology to Better Understand Student Attitudes






  • Joe Jurczyk
  • Susan Ramlo
  • University of Akron



  • Paper Presented at 20th Annual Q Conference
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Student Course Evaluations
  • Conducted to measure the effectiveness and quality of:
  • teaching
  • course design
  • other learning resources
  • that are implemented in the classroom.
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Student Course Evaluations
  •  By 1993 nearly 90% of all college institutions required student course evaluations (Seldin, 1993).


  • “When student evaluations of faculty are used summatively to determine retention, promotion, and merit pay, there is the potential for serious consequences in the classroom.” (Adams, 1997)


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Traditional Surveys
  • Likert scale
  • Open-ended questions
  • Analyzed with summative data
  • (e.g. average satisfaction with textbook: 4.4)


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Purpose of Study
  • Use Q to gain insight into student point of view.
  • Understand groupings that exist in classroom
  • Exploratory research to determine method feasibility, lessons learned, obstacles
  • Research conducted at a two-year college in large, midwestern university
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The courses evaluated
  • 4 courses evaluated using Q methodology during lecture during the last week(s) of the course.
  • Spring (1) & 8 week-summer session (3) 2004
  • All science courses within the same department within a Community & Technical college
    • Each consisted of lecture & laboratory
    • 2 Basic Chemistry (summer)
    • 1 Technical Physics: Mechanics II (spring)
    • 1 Technical Physics: Heat & Light (summer)
  • 4 different lecture instructors
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Basic Chemistry – Summer 04
  • Service course for various associate degree programs (criminal justice technology, fire protection, allied health) & pre-nursing students
  • Summer sections were primarily female (gender not requested on questionnaire)
  • Focuses on concepts of inorganic chemistry (minimum math)
  • 2 different instructors
    • Tenure-track teaching M & W, day time, 8 week session; taught both lab & lecture.
    • Part-time instructor, Saturdays, 8 week session; taught both lab & lecture


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Technical Physics
  • 4 half-semester offerings (8 week sessions)
  • Required, non-calculus physics courses for Engineering Technology programs
  • Only 1 female student in each of the 2 courses evaluated (gender not requested on questionnaire)
  • Technical Physics: Mechanics II
    • Spring 2004, weeks 9 through 16
    • Tenured professor taught lecture
    • Part-time instructor taught laboratory
  • Technical Physics: Heat & Light
    • Summer 2004, 8 week session
    • Same part-time instructor taught both lab & lecture
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Methodology: Q-sort materials
  • 40 individual pieces of paper with statements regarding:
    • Overall course structure
    • Lecture quality
    • Lab quality
    • Lecture instructor
    • Lab instructor quality
  • Packet with instructions, questionnaire, & fill-in grid
  • Grid for placing / arranging statements during the sorting process
  • Voluntary & anonymous
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Sample Statements
  • 1. I had adequate time to complete lab exercises.
  • 2. My instructor used teaching methods well suited to the course.
  • 3. My instructor organized this course well.
  • 4. My lab instructor was available during office hours.
  • 5. Course assignments were interesting and stimulating.
  • 6. Course assignments helped in learning the subject matter.
  • 7. My lab instructor provided sufficient help in the lab.
  • 8. My instructor was well prepared for class meetings.
  • 9. The objectives for the lab activities were well defined.
  • 10. I kept up with the studying and work for this course.
  • 11. Lab facilities were adequate.
  • 12. I actively participated in class activities and discussions.
  • 13. My lab instructor was prepared for lab lectures and discussions.
  • 14. I was interested in the content of this course before taking it.
  • 15. My instructor adapted to student abilities, needs, and interests.


  • Statements obtained from Indiana University Evaluation Manual:
  • http://www.indiana.edu/~best/pdf_docs/multi-op_manual.pdf
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Observations of the Q sort process
Spring-semester 2004 – Mechanics II
  • Per student comments - Students were frustrated because they had completed the required college, Likert- scale evaluation during the prior course meeting (redundancy).
  • Per observations - Students were frustrated because of the lack of space available during the sort (tablet-desks).
  • Students made negative comments regarding the amount of time required to perform the sort.
  • Frustration led some students to stop the Q sort process &, therefore, negatively affected participation.
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Observations of the Q sort process Summer 2004 – 3 evaluations
  • Students did not evaluate summer courses with the college, Likert- scale instrument – may have lessened frustration.
  • Students sat at or had available long tables – sufficient space to distribute the Q sort materials – seemed to lessen frustration.
  • Nearly all students completed the survey in less than 20 minutes (less time than the spring Q sort).
  • Some students had trouble distributing the 40 statements into 3 preliminary groups (e.g. liked instructor/course so all “agree”).
  • Problems with preliminary sort seemed to prolong the Q sort process (last to hand in their sorts &, possibly, may have been among those who did not complete the sorting process).


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Unsolicited student comments
  • Complaints that the Q sort took longer to complete than the college’s Likert-instrument
  • Statements that concerning difficulty discerning a difference between certain statements…
    • 1 student gave the following example:
      • 34. My instructor makes difficult material easily understandable
      • 28. My instructor explains the material clearly.

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Technical Physics - Evaluation 1
  • Factor Loadings


  •  Evaluations     1         2          3
  •   1            0.3719    0.2048     0.0997
  •   2            0.2457    0.0668     0.5204X
  •   3            0.0013    0.9559X   -0.0329
  •   4            0.3428    0.3043    -0.0896
  •   5            0.4727X   0.2248    -0.1832
  •   6            0.4877X   0.1918     0.2056
  •   7            0.5535X   0.0386    -0.3863
  •   8            0.8290X   0.1916     0.0844
  •   9            0.3149X   0.0260    -0.2403
  • % expl.Var.       21       13    6
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Technical Physics - Evaluation 1
  •  No.  Statement                                                    No.     Z-SCORES
  •   Factor 1: Self-confident
  •   17  I feel that I performed up to my potential in this course.    17        1.802
  •   18  The total amount of material covered in the course was reaso  18        1.698
  •   10  I kept up with the studying and work for this course.         10        1.417
  •    6  Course assignments helped in learning the subject matter.      6       -1.639
  •    5  Course assignments were interesting and stimulating.          5       -1.763
  •   20  Overall, I would rate the textbook/readings as excellent.     20       -1.912
  •   Factor 2: Negative self
  •   21  I knew what was expected of me in this course.                21        2.145
  •   15  My instructor adapted to student abilities, needs, and inter  15        1.716
  •    1  I had adequate time to complete lab exercises.                 1        1.716


  •   10  I kept up with the studying and work for this course.         10       -1.716
  •   17  I feel that I performed up to my potential in this course.    17       -1.716
  •   11  Lab facilities were adequate.                                 11       -2.145
  •   Factor 3: Mixed feelings about lab & content
  •   30  My lab instructor clearly explained the procedures to be use  30        2.145
  •   29  My lab instructor promptly returned reports and assignments.  29        1.716
  •   31  I learned a lot in this course.                     31        1.716


  •   14  I was interested in the content of this course before taking  14       -1.716
  •   19  The labs were important to learning in this course.           19       -1.716
  •   13  My lab instructor was prepared for lab lectures and discussi  13       -2.145
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Basic Chemistry(weekdays)– Evaluation 2
  • Factor Loadings
  • Evaluations      1           2        3
  •   1              0.7810X -0.2394    0.3325
  •   2              0.4703X  0.1917    0.0780
  •   3              0.2884  -0.2943   -0.0957
  •   4              0.1038   0.0912    0.5214X
  •   5              0.4070   0.5233X  -0.2594
  •   6              0.5692X -0.0245   -0.3399
  •   7              0.4692X -0.3349    0.0836
  •   8             -0.3499X -0.0786    0.3212
  •   9              0.6954X -0.4902   -0.0316
  • % expl.Var.        25       9         8
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Basic Chemistry(weekdays)–Evaluation 2
  •  No.  Statement                                                    No.     Z-SCORES
  •   Factor 1: Positive view of lecture instructor
  •   34  My instructor made difficult material easily understandable.  34        2.170
  •    8  My instructor was well prepared for class meetings.          8        1.403
  •   35  My instructor answered questions carefully and completely.    35        1.227


  •    5  Course assignments were interesting and stimulating.          5       -1.673
  •   14  I was interested in the content of this course before taking  14       -1.718
  •   32  Lab assignments were interesting and stimulating.             32       -2.125


  •   Factor 2: Positive view of lab instructor
  •    7  My lab instructor provided sufficient help in the lab.         7        2.145
  •    1  I had adequate time to complete lab exercises.                 1        1.716
  •   13  My lab instructor was prepared for lab lectures and discussi  13        1.716


  •   18  The total amount of material covered in the course was reaso  18       -1.716
  •   14  I was interested in the content of this course before taking  14       -1.716
  •   37  The course improved my understanding of concepts in this fie  37       -2.145
  •   Factor 3: Well prepared for the course but it was not rigorous enough
  •   14  I was interested in the content of this course before taking  14        2.145
  •   10  I kept up with the studying and work for this course.         10        1.716
  •   19  The labs were important to learning in this course.           19        1.716


  •   17  I feel that I performed up to my potential in this course.    17       -1.716
  •   31  I learned a lot in this course.                     31       -1.716
  •   18  The total amount of material covered in the course was reaso  18       -2.145
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Basic Chemistry(Saturdays)–Evaluation 3
  • Factor Loadings
  •  Evaluations       1       2         3
  •   1           0.1718   -0.0627    0.4974X
  •   2          -0.0343    0.1172    0.1148
  •   3           0.0048    0.3192    0.6895X
  •   4           0.6831X   0.2150   -0.0145
  •   5           0.3615    0.5877X  -0.1597
  •   6           0.3028   -0.1192    0.4756X
  •   7           0.0048    0.6455X   0.1408
  •   8           0.8766X   0.2399   -0.0502
  •   9           0.2853    0.7446X  -0.0565
  •  10           0.2847    0.1141   -0.2582
  •  11           0.6251X   0.2099   -0.0381
  •  12          -0.0464    0.1142    0.3583X
  •  13          -0.1330    0.1896    0.4545X
  • % expl.Var.      16        13        11
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Basic Chemistry(Saturdays) – Evaluation 3
  •  No.  Statement                                                    No.     Z-SCORES
  •   Factor 1: Positive self / negative instructor
  •   17  I feel that I performde up to my potential in this course.    17        2.175
  •   10  I kept up with the studying and work for this course.         10        1.709
  •   12  I actively participated in class activities and discussions.  12        1.689


  •   36  This course increased my interest in the subject matter.      36       -1.552
  •   28  My instructor explained the material clearly.                 28       -1.630
  •   35  My instructor answered questions carefully and completely.    35       -2.097


  •   Factor 2: Hands-on/ negative instructor
  •   11  Lab facilities were adequate.                                 11        1.970
  •   12  I actively participated in class activities and discussions.  12        1.449
  •    1  I had adequate time to complete lab exercises.                 1        1.353


  •   35  My instructor answered questions carefully and completely.    35       -1.940
  •   34  My instructor made difficult material easily understandable.  34       -1.988
  •   28  My instructor explained the material clearly.                 28       -2.336


  •   Factor 3: Positive instructor / negative course structure
  •    2  My instructor used teaching methods well suited to the cours   2        1.647
  •   33  My instructor showed genuine interest in students.            33        1.406
  •    8  My instructor was well prepared for class meetings.          8        1.352


  •   32  Lab assignments were interesting and stimulating.             32       -1.866
  •   20  Overall, I would rate the textbook/readings as excellent.     20       -2.008
  •    5  Course assignments were interesting and stimulating.          5       -2.036
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Summer Heat and Light – Evaluation 4
  • Factor Loadings
  •  Evaluations       1       2         3
  •   1       -0.0707   -0.4054X   -0.1373
  •   2           0.6646X   0.0164     0.1522
  •   3          0.6470X  -0.3430     0.0119
  •   4           0.3853    0.6209X   -0.1026
  •   5           0.7511X   0.3355    -0.1252
  •   6           0.5358X  -0.2429    -0.0246
  •   7           0.4503   -0.3274    -0.3839
  •   8          0.6258X  -0.1290    -0.2567
  •   9          0.5801X   0.2454     0.2367
  •  10          0.5242X  -0.0636     0.0956
  •  11           0.6849X  0.0194    -0.0606
  •  12          -0.1215   -0.4938     0.5432X
  • % expl.Var.     30        11         5
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Summer Heat and Light – Evaluation 4
  • No.  Statement                                                    No.     Z-SCORES
  •   Factor 1  Positive instructor / negative materials
  •   29  My lab instructor promptly returned reports and assignments.  29        1.967
  •   34  My instructor made difficult material easily understandable.  34        1.767
  •    2  My instructor used teaching methods well suited to the cours   2        1.374


  •   20  Overall, I would rate the textbook/readings as excellent.     20       -1.641
  •   32  Lab assignments were interesting and stimulating.             32       -1.662
  •   11  Lab facilities were adequate.                                 11       -2.414
  •   Factor 2 – Positive self – negative lab & materials
  •   31  I learned a lot in this course.                     31        1.779
  •   17  I feel that I performed up to my potential in this course.    17        1.765
  •   36  This course increased my interest in the subject matter.      36        1.765


  •   16  Lab sessions were well organized.                             16       -1.594
  •   20  Overall, I would rate the textbook/readings as excellent.     20       -1.765
  •   24  My lab instructor related lab exercises to lectures and read  24       -2.121


  •   Factor 3 - Good overall instruction / negative self
  •    8  My instructor was well prepared for class meetings.          8        2.145
  •   21  I knew what was expected of me in this course.                21        1.716
  •   24  My lab instructor related lab exercises to lectures and read  24        1.716


  •    1  I had adequate time to complete lab exercises.                 1       -1.716
  •   17  I feel that I performed up to my potential in this course.    17       -1.716
  •   10  I kept up with the studying and work for this course.         10       -2.145
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Recommendations
  • Single facilitator – provides consistent instructions to students and ability to compare observations of multiple groups (classes)
  • Findings improve with larger classes – more stable factors
  • Future research:
    multiple evaluations - study changes over time: between individuals and between groups
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Questions ?
  • Joe Jurczyk – jurczyk@apk.net
  • Sue Ramlo – sramlo@uakron.edu


  • Paper and Presentation available at:
  • http://www.projectsbyjoe.com/issss2004